Direct self-referral
Individuals and families request assistance for themselves and communicate their housing, safety and stability needs.
OUR COORDINATED APPROACH
One access system, several ways to connect.
Participants can contact Moody’s Foundation directly, be referred by a family member or caregiver, or be connected by a community organization, government agency or participating provider. Entry is organized so that no participant must understand the entire service network before making the first connection.
The intake process identifies the request, immediate risk, demographic and eligibility considerations, and a practical next action. A dedicated Case Coordinator supports the transition from intake into a shared assessment and Stability Plan.
Family and caregiver inquiry
Family members and caregivers can initiate an inquiry and learn how participant consent and information sharing work.
Community and professional referral
Community organizations, schools, hospitals, veteran-facing organizations and social-service professionals can make an appropriate referral.
Closed Network Provider referral
Qualified participating providers can connect individuals to Moody’s Foundation’s coordinated framework for needs extending beyond their service scope.
INTAKE TO STABILITY PLAN
Assessment determines the right pathway
The coordinator reviews housing and safety priorities, financial circumstances, household and caregiving needs, health and wellness supports, education and employment goals, and relevant benefits. Veteran status and service-related circumstances are considered when choosing the Veteran Stability Initiative branch.
The result is an individualized Stability Plan. Participants may receive several coordinated supports concurrently, with clear responsibilities, milestones, provider connections and agreed follow-up.
PERSON-CENTERED SERVICE ROUTING
Specialized support without fragmented navigation
Moody’s Foundation aligns services to actual needs rather than assigning everyone to a single rigid program. An older adult might require senior housing and caregiver coordination; a young adult may need educational continuity, employment readiness and housing; a veteran may need benefits navigation, family support and structured reintegration.
Once services are connected, the coordinator monitors progress, supports transitions and helps maintain ongoing community resources so that gains can be sustained.
A DEEPER LOOK
Multiple ways to connect. One coordinated framework.
Participants can arrive through self-inquiry, family contact, professional referral, community organization, veteran-related referral, or another trusted relationship. Entry channel does not determine the quality or continuity of support. Every route connects to the same housing-centered process.
Initial screening clarifies urgent needs and whether specialized circumstances—such as veteran status, aging-related needs, disability accessibility, family safety, recovery support, or reentry—require an additional assessment or partner connection.
Matching the route to the individual
Moody’s Foundation identifies the circumstances that shape a participant’s service plan, rather than assigning someone to a one-size-fits-all population category. A veteran who is also a caregiver may need veterans benefits navigation and family supports; an older adult may need housing stability and memory-related caregiver connections.
The Case Coordinator helps sequence these interrelated needs, with appropriate consent and handoffs, so that referrals and providers support the same individualized priorities.
YOUR NEXT STEP
Connect with support. Help create change.
Looking for assistance, helping someone else, or interested in supporting this work? Choose the pathway that fits.